Proven Expert vs Your Feedback Solutions
Which platform is better suited for your review management?
Comparison between ProvenExpert and Your Feedback Solutions (YFS)
ProvenExpert:
- Functionality: Comprehensive tools for collecting and managing customer reviews.
- Integration: Reviews are collected on a new, separate profile.
- Valuation submission: Longer evaluation submission through survey formats.
- Analyse: Comprehensive analysis tools for evaluating customer opinions.
- Languages: Available in German and English.
- Costs: Various pricing models, from free basic features to premium offers.
Your Feedback Solutions (YFS):
- Functionality: Proactively collect and manage reviews on existing platforms.
- Integration: Supports all major platforms, no new profiles required.
- Negative reviews: Filter and treat negative reviews privately.
- Automation: Integration with over 30 tools for automated review requests via SMS, WhatsApp, email, etc.
- Valuation submission: Quickly submit ratings through direct feedback on platforms such as Google (stars and optional comments).
- Hardware: Free NFC stand included.
- Languages: Available in over 24 languages.
- Registration process: Quick and easy, only 2 minutes.
- Costs: Rating widgets and Google integration starting with the free plan.
Similarities:
- Both platforms improve online reputation through customer reviews.
- Both offer tools for collecting, managing, and analyzing reviews.
Differences:
- ProvenExpert: Creates a new review profile, requires a longer registration process, longer review submission through surveys, fewer language options.
- YFS: Uses existing platforms, fast registration process, fast assessment submission, broader language support, free hardware, comprehensive automation and integration possible.
Conclusion:
Your Feedback Solutions offers a faster and more comprehensive solution for managing customer reviews, particularly through integration with existing platforms and advanced automation features. Ideal for companies looking to efficiently and proactively improve their online reputation.
Comparison table: Proven Expert vs. Your Feedback Solutions (YFS)
function | Proven Expert | Your Feedback Solutions (YFS) |
|---|---|---|
Collect and manage reviews | ✔️ (new profile) | ✔️ (on existing platforms) |
Intercept negative reviews and treat them privately | ❌ | ✔️ |
Integration of other review platforms | All common platforms | All common platforms |
Automated rating queries | ❌ | ✔️ (per SMS, WhatsApp, Email, etc.) |
Integration into shop/invoicing system, newsletter, etc. | ❌ | ✔️ |
Registration process | Complex | Quick (2 minutes) |
Languages | German English | 24+ languages |
Free plan | Limited functions | Rating widgets and Google integration already included |
NFC stand | ❌ | ✔️ (free) |
Valuation submission | Longer evaluation through surveys | Fast evaluation through direct feedback on platforms |
Analyse-Tools | ✔️ | ✔️ |
Widgets for displaying reviews | ✔️ | ✔️ |
